Operations Officer at Smollan

Job Summary

• To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders.

Key Responsibilities and Deliverables
Effective Analysis and Reporting:

• Action/administer the structured schedule for all necessary reporting
• Screen operational reporting needs to ensure quality
• Generate and analyse reports to identify exceptions
• Assist with feedback on reporting when necessary
• Assist with Time in Motion studies where required and consolidating and analyse data
• Ensure operational reporting analysis, when required.

Effective Operational Systems:

• Maintain applicable databases
• Ensure regular meetings are held to discuss systems and processes
• Suggest and communicate recommended enhancements
• Collaborate with systems users and developers to ensure problems are resolved
• Conduct pre-launch systems checks
• Assist with the efficient roll-out of new software
• Support software users when necessary
• Monitor systems implementation and usage and identifying exceptions and escalate appropriately.
• Compile and submit reports for auditing purposes and implement suggestions.

Effective Administration:

• Order new equipment as and when required
• Support Operations on repairs processes for equipment maintenance
• Provide ongoing information regarding relevant policies, processes and procedures
• Conduct regular required audits
• Capture project-specific data and ensure quality and accuracy.

Requirements
Minimum Qualifications:

• Graduate / PG / Certification (Systems, MIS or BI tool).

Minimum Experience:

• 3 - 5 years experience in a Business Support / analytical environment preferably within FMCG
• Advanced excel experience.

Salary
Market Related.