Operations Officer at Raedial Farms

Responsibilities

• Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
• Develop strategic goals which will help make a significant impact on growth of the Unit.
• Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
• Ensuring that all Logistics and mobility processes are efficient and effective.
• Assist in fine tuning operational methods for the departments while improving the overall efficiency.
• Develop policies and procedures for implementing quality and customer-service standards.
• Conduct operational audits and ensure processes follow corporate policy.
• Work effectively with the Management to implement various operational cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
• Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.

Qualification / Experience

• Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
• 5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
• Experience with up-to-date CRM softwares.
• Excellent communication and leadership skills, with the ability to manage and develop a team.
• Driving skills and knowledge of road safety and traffic rules.
• Must be resident with Lekki and its environs