Operations Manager at The People Practice

Our client in the Gaming and fun industry is looking for an Operations Manager who will be responsible for leading and overseeing all operations in the company. Implement strategies to ensure productivity while also evaluating how well the business performed on various tasks within a specific time frame.

Responsibilities

• Assessing and identifying new opportunities for growth in current and prospective markets.
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has the adequate and suitable resources to complete its activities (e.g., people, material, equipment etc.).
• Organize and coordinate operations in ways that ensure maximum productivity.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
• Maintain relationships with partners/vendors/suppliers.
• Gather, analyse and interpret external and internal data and write reports.
• Assess overall company performance against objectives.
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines.
• Support customer-facing operations, including sales, marketing, and public relations
• Supervise employee production and counsel toward improved efficiency with internal processes.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
• Plan or direct activities, such as sales promotions, that require coordination with other Team leads.
• Direct non-merchandising departments of businesses, such as advertising or purchasing.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Plan store layouts, and design displays.

Qualifications

• BSc/HND in Business Administration, Operations Management or related field.
• Minimum of 3-5 years of experience.
• Other Qualifications, Professional exams and member of relevant professional association is a plus.
• Proven experience as business manager or relevant role.

Must have skills

• Excellent organizational and leadership skills with a focus in employee coaching and development
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques
• Working knowledge of the latest business policies and regulations.
• Demonstrable analytical thinking and business insight.
• Outstanding poise in a fast-paced business environment
• Proven ability with financial and budgetary processes
• Prior industry experience and up-to-date knowledge of relevant trends.