Natural Girl Wigs is a beauty brand that produces natural textured hair for black women across the world. Visit our website: naturalgirlwigs.com to learn about us.
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We are seeking a proactive and results-driven Operations Manager to oversee the daily operations of our company.
The ideal candidate will be responsible for coordinating production activities, managing inventory, streamlining workflows, and ensuring smooth collaboration across all teams.
This role is suited for an organized leader with strong problem-solving skills, capable of maintaining balance across diverse teams while driving operational efficiency in a fast-growing manufacturing and e-commerce environment.
Roles & Responsibilities
Ensure supervisors hit their production quotas and help their team be successful.
Oversee production schedules, avoiding bottlenecks and ensuring timely delivery.
Establish and enforce inventory management systems to track raw materials, in-process stock, and finished wigs.
Maintain accurate records of stock inflows, usage, and wastage, across teams.
Implement checks and accountability measures to minimize losses and pilferage.
Provide regular stock reports and analysis to management.
Collect, analyze, and report performance data across all teams.
Use spreadsheets and dashboards to track production, inventory, costs, and efficiency.
Ensure timely delivery of raw materials and equipment to avoid downtime.
Maintain strong relationships with key vendors.
Ensure professional, respectful, and productive working relationships.
Enforce compliance with health, safety, and quality standards.
Maintain consistency in quality across production runs.
Support company expansion by developing scalable operational processes.
Align operations with business goals through data-driven planning.
Preferred Experience
Advanced data analysis skills, with proficiency in Excel and other spreadsheet tools to track performance and support decision-making.
Strong operational planning and process management experience, with the ability to streamline workflows and improve efficiency across teams.
Expertise in developing and applying performance metrics to assess team output, productivity, and overall operational effectiveness.
Excellent leadership and coordination abilities, capable of managing diverse teams, balancing priorities, and aligning teams toward common goals.
A problem-solving mindset, with the ability to anticipate challenges, identify opportunities, and implement sustainable operational solutions.
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