Operations Manager at JUBOB Keystone

Responsibilities

• Lead the development of strategic plans for assigned Countries and Clients by integrating and setting priorities based on information about the markets, Client business plans, Visa priorities and competitor activities.
• Ensure the plans are shared, understood and bought into by specialist divisions within Visa.
• Manage financial performance, forecast and budgets.
• Grow the business by developing solutions using Visa's products and services that address clients' business needs. Identify metrics and success factors for business growth.
• Monitor, analyse and develop, respond to competitors strategies.
• Cultivate close relationships with decision makers of merchants, issuers, acquirers, financial institutions, governments, central banks, regulatory institutions and partner companies (as relevant) to stay abreast of their strategies, priorities and business issues.
• Represent Visa within market across sales, regulatory affairs, corporate and social responsibility by speaking at conferences and business meetings and undertaking media/public relations activities to shape perceptions of Visa.
• Work with regional functions to maximize utilization of Visa resources
• Proactively work with regional functions (finance, product, marketing, corporate relations, merchants, digital, compliance, risk, HR) to ensure that each function is aligned and actively supports the strategic agenda of the country.
• Provide integral feedback loop to regional functions and other regions on client related issues to help shape and address client needs and develop meaningful solutions
• Provide oversight on country strategy and key account plans, prioritize and coordinate product, client and brand marketing initiatives in conjunction with global and local marketing team.
• Ensure Playbook is developed as required by each client segment and achieve intended goals and results.
• Lead client sales function, ensure enterprise, country specific targets and objectives are met or exceeded (direct line responsibility for client sales)
• Directly manage the 3 largest accounts in Nigeria that account for over 75% of the revenue.
• Work with the mid-market manager to influence growth of revenues from these clients for the country.
• Monitor the development of banking, financial services and payments industry, analyze trends and understand factors affecting current and potential business results of Visa. Adapt business strategy to protect existing business as well as capitalize on new opportunities
• Understand and influence product positioning and pricing of Visa and competitors products in clients product portfolios
• Develop a pipeline of innovative and differentiated product and service capabilities that are targeted at delivering enterprise objectives, strategies.

Qualifications

• Candidates should possess a Bachelor's Degree with 10 years relevant work experience.