Operations Associate at Field Intelligence

• The Operations Associate works directly with Shelf Life’s planners, pharmacists, suppliers, and clients to ensure quality medicines get where they need to be when they need to be there.
• Experience and excitement required, but this job is rich with unique opportunities for skill development in supply chain and data management and significant career advancement!

Responsibilities

• Data Management - Data is at the center of the Shelf Life business. This position is at the front lines - supporting collection, cleaning, and management of key data from across the operation.
• Client Success - Support the onboarding of new clients. Implement routine client communications, organization of client feedback, and pursuit of Shelf Life client success through high-quality service delivery.
• Logistics Planning - Help plan and manage delivery, returns, and other essential logistics functions, ensuring the efficiency and quality our clients have come to expect from Shelf Life.
• Quality Control & Fulfillment - Work directly with suppliers and fulfillment partners to ensure quality control and good distribution practices throughout the operation.

Requirements

• B.Sc or HND in any Discipline, preferably Business Administrations, Statistics, Mathematics, Procurement & Supply Chain Planning
• Experience in data or database management preferred
• Experience in Procurement or Supply Chain Management, Operations, or Program support a plus
• Exceptional communications skills, team player
• Customer-service oriented, great attention to detail
• Based full-time in Benin, Edo state