Operational Excellence Officer at Infoprive Services Limited

Job Description

• Responsible for developing new processes or procedures to help the organization become more efficient in the future.
• Responsible for working with other department to develop new ways of working, implement improvement, and ensure that everything is running smoothly.
• Responsible for ensuring that processes run smoothly and efficiently by Identifying areas for Improvement, developing solutions, and Implementing changes.
• Responsible for working with all department to Identify opportunities for Improvement, Implement process changes, and track and report on results.

Key Responsibilities & Duties

• Analyze data to Identify opportunities for Improvement in existing processes.
• Work with management to determine strategy for a new Initiatives.
• Communicate with staff about process changes in order to ensure that employees are fully knowledgeable about new procedures.
• Create reports detailing the results of process improvement initiatives.
• Monitor and report on progress of process Improvement initiatives.
• Collaborate with other departments to ensure cross-functional alignment.
• Motivate employees to Improve performance by fostering a culture of continuous improvement and innovation.
• Help promote the company’s culture that encourage top performance and high morale.
• Make Important policy, planning, and strategy decisions.
• Review employee performance to ensure that they are adhering to new processes.
• Work with Lead, people operations and culture finance and head of operations to Identify opportunities for Improvement and Implement solution.
• Being a part of the QMS (Quality Management Systems).