Operation / Technical Officer at Sifax Group

Job Responsibilities

• Sourcing for clients online to enhance sales of truck services.
• Ensure the fulfillment of job orders at stipulated lead time.
• Monitor job orders, track trucks and share updates with management and clients from time to time.
• Be responsible for the onboarding of both individual/company truck suppliers.
• Generate and prepare job order reports and present same to Management daily.
• Recommend strategies, plans, and means to improve sales.
• Provide excellent customer service in order to build and maintain a strong relationship with customers.
• Ensure the weekly and monthly set revenue target of the company is achieved
• Ensure customer complaints are handled and resolved accurately and quickly.
• Develop and recommend to management plans to improve operational effectiveness and efficiency.
• Shall liaise with truck providers to ensure visibility of all deployed assets and share same with management from time to time.
• Monitor and ensure fleet operations are in compliance with local and state rules and regulations.

Job Requirements

• Bachelor's Degree in Business Administration, Information Technology, Computer Science, Engineering Sales or Social Sciences from a reputable tertiary institution.
• Minimum of 2 years experience in Supply Chain Management and Logistics.
• Excellent negotiating, interpersonal, communication and change management skills.
• Sound knowledge of information systems, backend development, software management and technical skills
• Strong knowledge of computer operations and tools
• Positive attitude, energetic approach and self-motivation are essential.
• Open attitude understand start-up challenges and how to multi-task and manage multi-dimensional roles
• Ability to ensure tasks within areas of responsibility is completed in a timely manner.
• Must have a go getter attitude
• Exceptional training and presentations skills, including ability to make formal presentations internal and externally.
• Proven track record of leadership.