Operation Manager at CapitalSage Technology Limited

About the job

The role of an Operations Manager in a cocoa processing company is critical for overseeing and optimizing the production processes, ensuring efficiency, quality, and compliance with industry standards. The Operations Manager plays a crucial role in ensuring efficient and high-quality production processes, meeting customer demands, and driving continuous improvement initiatives to enhance overall operational performance.

Key Responsibilities Associated With The Role Are

• Production Management: The Operations Manager is responsible for managing the overall production operations of the cocoa processing company. This involves developing production plans, scheduling, and coordinating activities to meet production targets efficiently.
• Process Optimization: The Operations Manager plays a crucial role in optimizing the cocoa processing operations to improve productivity, reduce costs, and enhance product quality. This includes analysing production processes, identifying bottlenecks, and implementing improvements or automation where necessary.
• Quality Control: Ensuring that the cocoa processing operations meet the required quality standards is a vital aspect of the Operations Managers role. This involves implementing quality control procedures, monitoring production processes, conducting inspections, and collaborating with quality assurance teams to maintain consistent product quality.
• Inventory Management: Managing inventory levels, including raw cocoa beans, intermediate products, and finished goods, is an important responsibility. The Operations Manager oversees inventory control processes, ensures accurate stock counts, and works closely with procurement and logistics teams to optimize inventory levels and minimize stock-outs or excess inventory.
• Resource Allocation: The Operations Manager is responsible for efficiently allocating resources, including labor, equipment, and materials, to meet production demands. This involves workforce planning, equipment maintenance, scheduling, and optimizing material usage to minimize waste and maximize productivity.
• Safety and Compliance: The Operations Manager plays a critical role in ensuring a safe working environment for employees and compliance with applicable health and safety regulations. They implement safety protocols, conduct regular safety inspections, and promote a culture of safety awareness among the production team.
• Continuous Improvement: The Operations Manager drives continuous improvement initiatives within the cocoa processing company. This includes identifying areas for improvement, implementing Lean manufacturing principles, encouraging employee engagement in process improvement, and tracking key performance indicators to drive operational excellence.
• Team Leadership and Development: The Operations Manager provides leadership and guidance to the production team, including supervisors and operators. They foster a positive work culture, provide coaching and mentorship, and support employee development and training initiatives.
• Collaboration and Communication: The Operations Manager collaborates with cross-functional teams such as procurement, quality assurance, maintenance, and logistics to ensure smooth operations and effective coordination across departments. Effective communication skills are essential for coordinating activities, resolving issues, and aligning objectives with other functional areas.
• Other duties assigned by your supervisor.

Requirements

• Education: A bachelors degree in food science, engineering, or operations management or equivalent in relevant field.Previous experience in a supervisory or managerial role within the food processing industry, ideally in cocoa processing or similar operations, is highly preferred.
• Technical Skills: Proficiency in production planning, process optimization, and quality assurance methodologies. Familiarity with relevant machinery and equipment used in cocoa processing, as well as the ability to troubleshoot technical issues, is necessary.
• Compliance and Safety Awareness: Knowledge of relevant industry regulations, quality standards, and health and safety practices. Familiarity with certifications such as HACCP (Hazard Analysis and Critical Control Points) is advantageous.
• Analytical Skills, Safety Knowledge, Problem-Solving Skills and Time Management Skills.
• Strong written and verbal communication skills.