Online Sales Manager at Pad-up Creations

About the Role

• Are you a digital-first sales strategist with a track record of driving online revenue growth? We are looking for a sharp, proactive Online Sales Manager to take charge of our e-commerce performance and digital distribution channels.
• In this role, you will own the entire online sales funnel—from optimizing user conversion rates and managing digital storefronts to driving customer retention and scaling strategic marketplace partnerships. You will transform online traffic into measurable commercial revenue.

Key Responsibilities

• E-Commerce Strategy & Revenue Growth: Own and execute the end-to-end online sales strategy across our web store and third-party digital marketplaces (e.g., Amazon, Jumia, eBay, etc.) to hit ambitious revenue targets.
• Funnel Optimization & Conversion (CRO): Analyze user journeys, site analytics, and buying behaviors to continuously optimize checkout flows, landing pages, and promotional strategies for higher conversion rates.
• Cross-Functional Collaboration: Partner closely with Digital Marketing, Logistics, and Inventory teams to align ad campaigns, inventory levels, and customer acquisition strategies.
• Promotions & Campaign Execution: Plan and implement seasonal promotions, product launches, upselling/cross-selling triggers, and email marketing sales drivers.
• Analytics & Performance Tracking: Track and report on key performance indicators (KPIs) including CAC, LTV, conversion rates, average order value (AOV), and cart abandonment metrics.
• Customer Journey & Retention: Ensure a seamless post-purchase experience to maximize repeat buys, customer satisfaction, and brand loyalty.

What We Are Looking For

• Experience: 3–5+ years of proven success in e-commerce management, online sales, or digital growth roles.
• Technical Expertise: Hands-on experience managing major e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and analytics tools (e.g., Google Analytics 4).
• Data-Driven Mindset: Ability to translate complex web analytics and customer data into actionable, revenue-generating strategies.
• Commercial Acumen: Deep understanding of digital customer acquisition channels, paid media integration, and inventory management for online sales.
• Leadership & Drive: Self-starter attitude with strong project management, communication, and cross-team collaboration skills.

What We Offer

• Competitive Compensation: Base salary plus performance-linked quarterly bonuses.
• Flexibility: [Flexible working hours / Hybrid schedule / Remote options].
• Professional Growth: Continuous learning budgets and clear paths for career advancement.
• Vibrant Culture: Join a collaborative, high-energy, and fast-paced team environment.