Officer, Client Service, IS Operations at Stanbic IBTC

Job Description

The Investor Services Client Services Officer is responsible for daily query management, detachment of shares and account services (opening, closure and amendment).The Client services officer  will be required to call-over pending emails & follow up with relevant units on pending mails. To send weekly, monthly and quarterly reports to stakeholders and ensure the emails are directed to the appropriate teams.

Qualifications

Minimum Qualifications

• First Degree
• Proficiency in Microsoft Excel and Powerpoint is an added advantage

Minimum Experience

• Minimum of 3 years experience required within the financial services sector

Behavioural Competencies

• Generating Ideas
• Upholding Standards
• Developing Strategies

Technical Competencies

• Risk Management
• Financial Industry Regulatory Framework
• Product Knowledge