Officer, Agent Network at Stanbic IBTC

Job Description

Agent Network Manager (ANM) is responsible for the growth and management of the independent agent network in and around assigned geographical location and region He/she will be responsible for independent agent prospecting and relationship management. The Agent Network Manager will be required to work with stakeholder units for independent agent code creation, commission payment, agent form processing in addition to the resolution of all support required

Qualifications

• Minimum of 4 years experience
• Experience in product management and retail banking would be an added advantage
• Additional Information

Behavioural Competencies

• Good sales and negotiation skills
• Teamwork
• Customer Focus and Customer Service
• Analytical skills/problem solving

Technical Competencies

• Customer Insight Analytics
• Elicitation
• MS Office Suites (Visio, Word, Excel, PPT & Project)
• Project Management
• Budgeting & Reporting