mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
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This role will entail effective administration of mPharma office by providing adequate support to all employees within the company.
The incumbent is also to ensure proper management of the office and to provide great customer experience to all employees in mPharma.
Responsibilities
Organizes and maintains record-keeping systems for correspondence, documents, materials or records; sets up files as per established methods; records or logs incoming and outgoing information.
Responds to requests for administrative support and assistance to the entire office.
Liaise with internal and external correspondence
Undertakes ad-hoc project related duties within the office under supervision
Maintains schedule/calendar as instructed and makes appointments
Makes arrangements for meetings by scheduling facilities and services; notify attendees or participants of time and place.
Performs other duties that may be peculiar to each department.
Provide travel support to all employees (booking of flights, accommodation, airport pick up, e.t.c )
Track Petty cash issued monthly by finance.
Support with the execution of office projects.
Ensure office premises are well kept and all stationeries requests needed in the office are procured by liaising with the procurement department and finance department.
Coordinate logistics for all training programs/interventions according to agreed yearly schedules.
Maintenance and allocation of employee assets (Laptops, Cars, e.t.c)
Our Ideal Candidate
Ability to manage own time and workload and juggle conflicting priorities.
Professional approach with a can-do attitude
Attention to detail
Proactive
Good communication (Verbal & Written) skills
Ability to handle issues with tact and diplomacy
Good interpersonal skills
Demonstrated ability to maintain confidentiality
A team player
Customer focus
Knowledge of standard office practices and procedures
Good telephone manners
Skills in the operation of a variety of office machines
Qualifications
A Degree preferably in Business Administration or related field with at least 2-3 years’ experience.
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