Office Maintenance Officer at Catholic Relief Services (CRS)

Job Summary

• Provides support to the maintenance of office equipment. Responsibilities include clerical duties, coordinating office procedures, and assisting with daily office needs.

Roles and Key Responsibilities

• Coordinate maintenance of office equipment and troubleshoot issues.
• Handle all administrative duties including filing, photocopying, composing emails, and preparing documents.
• Manage office supplies stock and place orders when inventory runs low.
• Provide front desk coverage, answering calls and directing visitors.
• Provide beverages, meals, and snacks for office events and meetings.
• Assist department teams with organizing, coordinating meetings and preparing conference rooms.
• Support managers and employees with administrative tasks as needed.

Required Languages:

• English; Hausa (kanuri is an added advantage)

Supervisory Responsibilities:

• None

Key Working Relationships:

• Internal: Head of Office, Administrative Assistant, Cleaners, Program Staff, Operations Staff.
• External: Vendors and CRS partners.

Basic Qualifications

• Senior Secondary certificate or equivalent experience.
• 1+ years experience in an administrative role
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational abilities and attention to detail
• Ability to juggle multiple tasks.

Knowledge, Skills and Abilities (SKAs):

• Ethical conduct in accordance with recognized professional and organizational codes of ethics.
• Excellent verbal and written communication skills
• Strong customer service mentality
• Strong interpersonal skills
• Ability to manage multiple priorities and meet deadlines

Safeguarding:

• CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Work Conditions / Environment Conditions:

• This position is based in Damaturu, Yobe State.