Office Front Desk Assistant at Jireh Doo Foundation

Job Purpose

• The front desk/HR Assistant is responsible for managing the front desk operations, providing administrative support to the HR department, and ensuring a positive and efficient work environment.
• This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Duties, Responsibilities and Competencies
Front Desk Duties:

• Greet Visitors and direct them to the appropriate person or department
• Answer, screen and forward incoming phone calls.
• Handle general inquiries and provide accurate information.

Administrative Support:

• Manage incoming and outgoing mail, packages, and deliveries.
• Maintaining a clean and organized front desk area.
• Schedule and coordinate meetings and appointment

Visitor Coordinator:

• Issue visitor badges and ensure visitors badges and ensure visitors sign in and out
• Maintain Visitor access control

Office supplies Management:

• Monitor and order office supplies and inventory
• Ensure all office equipment is functioning properly and coordinate repairs as needed.

HR Assistant Duties:

• Maintain and update employee records and HR databases.
• Ensure all employee information is accurate and confidential.
• Any other responsibility assigned.

Qualification and Experience

• High school diploma or HND, ND and bachelor's degree in social science
• Proven experience as a front desk receptionist, office assistant, or in a similar role.
• Familiarity with HR processes and practices is an advantage.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent Communication and interpersonal skills.
• Strong organizational and multitasking abilities
• Attention to detail and problem –solving skills
• Ability to handle sensitive and confidential information with discretion

Knowledge, Skills, and Abilities:

• The successful candidate will be a person of integrity with excellent analytical, interpersonal, communication, and organizational skills.
• Requires a high level of creativity and innovation and the ability to maintain operational efficiency in a fast-paced work environment.
• Ability to prioritize work.
• Problem solving attitude.
• Must be able to maintain confidentiality.