NOC Engineer (Telecom) at Willers Solutions

Job Objective

• To configure, monitor and manage the company's Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.

Work Description

• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems and manage problem resolution using network monitoring/management tools. Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Provide scheduled and on‐demand traffic analysis reports.
• Maintains inventory of equipment acquisitions, installations, designs, and modifications.
• Generate weekly and monthly reports on diesel delivery/consumption and Monitor generator capacity and mileage.
• Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed
• Monitors and ensures the stability of the network infrastructure hosting Network Monitoring System
• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at Company’s POPs).

Education and Qualifications

• Minimum of B.Sc / HND in Computer Science / Engineering or other related Course
• Minimum of 2 years' cognate experience as network engineer preferable in an ISP/Telco environment.
• Cisco CCNA/CCNP certification.
• Confident in MS office applications (particularly Excel).
• Able to work on a 24/7 shift Rotation and available for weekend/public holiday
• Ability to efficiently and effectively perform the technical requirements

Skills:

• Self‐motivated and capable of working in a cross‐functional team.
• Good knowledge of enterprise‐class IP infrastructure (routers/switches/firewalls).
• Solid troubleshooting, problem solving, and analytical skills
• Good knowledge of networking equipment administration.

Salary

• N100,000 monthly Net.