Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of:
(A) Cinema operation: we Manage sites; Own sites
(B) Consultancy for cinema development: Design; Fit-out; Cinema project management
(C) Film Distribution: Rights Aquisition; Booking into cinemas; content development
Read more about this company
Installing and configuring computer networks and systems
Identifying and solving any problems that arise with computer networks and systems
Consulting with clients/User to specify system requirements and design solutions
Maintaining existing software and hardware and upgrading any that have become obsolete
Monitoring computer networks and systems to identify how performance can be improved
Monitor daily backup jobs and systems, troubleshoot/remediate failures
Monitor and perform regular checks on network and data security
Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
Responsible for management of the rollout and support of desktop devices, including laptops and printers, and productivity tools such as Outlook, MS-Office, vista, sage and other business critical software.
Respond to User queries in a timely and accurate way, via phone, email or chat and Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users).
Minimum of First Degree in Computer Science, Computer Engineering or related course of study is required.
Relevant professional qualification(s) and certification(s) will be an added advantage.
A minimum of 2 years experience in a similar role with General knowledge of systems and network architecture.