Network Engineer at Kloverharris Limited

Location: Victoria Island, Lagos

Job Description

• Carry out extensive surveys toidentify the optimal equipment and solutions for delivering the requested services,
• Create design diagrams, initiate, and complete the procurement process,
• Carry out the actual installations as projects alsothe maintenance of these installations.
• Ensure high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including during surveys, service delivery (installations) as well as support calls/visits.
• Perform design optimization and audit of a network to meet customer requirements.
• Design the optimization of RAN, BBA, Transmission, Core, OM, and Services Networks.
• Executedesign, audit, and optimization of services, where you will be accountable for part of the solution and of the service process.
• Drive changes in the methods, processes, and guidelines within the customer organization or internally.
• Provide technical support in customer discussion, presentation, and workshop.
• 2G, 3G, and LTE parameter consistency checks tuning, and optimization to improve throughput, Accessibility, Retainability, Mobility, etc.
• Handlescustomer complaints and provides solutions with proper explanation reports.
• Whole Network parameter audit and to provide a recommendation to sort out inconsistencies.
• implementand recommend parameter settings to better data services.
• Participatein the development of service portfolio
• Engagewith CTO level at customer end to present project updates, strategic direction, risks, and recommendations for Network improvement programs
• Act as a leader and mentor in day-to-day operations to provide insights for less experienced colleagues.
• Engagewith sales and accounts teams to Drive add-on sales and new business opportunities during the entire process to contribute to increased sales volumes.
• Engagewith Managed Services teams to plan and coordinate common activities and develop synergies leading towards common goals. Job Requirements To be successful in the role you must have.

Qualifications

• Minimum of a B.Sc. Computer Science / Computer Engineering / IT Related Disciplines
• Minimum of 2 years experience within the telecommunication
• Cisco Network Certification/PMP is a bonus
• Practical Experience with Network Connectivity Installations (Routers & Switches)
• Practical Knowledge of Wireless Technology and Installations (any of RF, Radio, Microwave, GSM, LTE or Wi-Fi, and Base Stations).
• Microsoft Office Suite competence [Bonus: Visio, MS Project]
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification/ PMP is a bonus).
• A good grasp of technical installations (wireless & wireline), the use of applicable tools, and willingness to learn more.
• Good understanding of relevant wireless technology (hardware) and other network connectivity equipment including routers and switches.
• Good understanding of Microsoft Office Suite including MS Project.
• Must be comfortable with MS Visio for drawing survey and network design diagrams.

Salary
N10,000 - N15,000 / month