Mutual Fund Client Service Officer at Norrenberger Financial Group

Job Description

• The Mutual Fund Client Service Officer manages Mutual Fund subscribers’ interaction with the organization, handles subscription requests, unit allotment confirmation as well as redemption requests.

Responsibilities

• Processing subscription applications/requests while ensuring suitable and required subscription documents are acquired and updated.
• Providing information about unit balance, conversions, performance history, and other information to fund unitholders and prospective unitholders.
• Verification of unitholder information and balance for transactions such as exchanges, redemptions, and maintenance requests.
• Provision of documentation to unitholders such as periodic statement of accounts.
• Proactive resolution of all unitholder complaints and inquiries.
• Management of all Mutual Fund subscribers-related correspondences and issues.
• Other Client Services related duties/responsibilities as assigned by the Unit Head

Requirements

• Bachelor's degreein Finance, Social sciences or other relevant courses
• 2-3 years experience in a similar role.