MS Cloud Infrastructure Specialist at Ericsson

• The primary function of this role is to provide expert-level support of Cloud Infra. Highly specialized in providing technical & proactive support to the customer network. Escalate & Liaise with Vendors & service providers for 4th line support until resolution. Support the provision of accurate reporting on the network to Ericsson teams, Vendors, and Customer, supplying technical/statistical data as required

What you will do:

• Knowledge of Linux operating system commands, Cloud infrastructure OpenStack, Cloud native technologies (Kubernetes)
• Perform maintenance, daily health checks, and solving of all packet core and Enterprise data network service nodes (MME, MPG, PCRF, DNS).
• Knowledge of 5G Telco Cloud Infrastructure (NFVI, Edge)
• Experience working on any of the Packet core network elements such as PGW, PCRF, MME, SGW, DNS, AAA, HLR/HSS, etc with vast use of protocol analyzers and solving tools such as Wireshark.
• Knowledge of servers HW/SW and their characteristics in Service networks area
• Maintain End-to-end internal Data security on the Packet Core / Enterprise Data Network.
• Continual Constructive criticism of existing infrastructure with visible plans for improvement.
• Ensure Key work is met: MTTR, Availability
• Good understanding of Cloud technologies
• Understanding of IP routing protocols and MPLS will be a plus
• Automation experience through scripting knowledge will be a plus (bash, perl)
• A background working with system architecture components, such as networking and software, is recommended.
• Experience with Ericsson NFVI/CEE/SDI solution is a strong plus.
• Working experience with other vendor's NFV solution is needed is also a plus.
• Experience with Linux and Windows operating systems, scripting languages like Python, and cloud provider ecosystem.
• Excellent attention to detail, as they must constantly monitor systems to ensure there are no external threats.
• Working experience with configuration management.
• Working experience with monitoring and notification systems.
• Understanding of PowerShell, Cloud CLI, shell, Python, Bash.
• Vulnerability and patch management.
• Knowledge about ITIL an IT service management.

The skills you bring:

• Domain experience: Cloud, NFVI, Kubernetes
• Experience in Cloud, NFVI, K8, VMWare, and AWS is required.
• Well-developed interpersonal skills.
• BSC/HND within Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, Physics, or equivalent.
• Certification in a red hat, Linux, AWS, Azure, CCNA, CCNP
• Certification in ETCP Cloud
• Good understanding of Ericsson NFVI Cloud .
• Strong understanding of general Packet Core solutions for 2G, 3G and LTE
• Knowledge of Packet Core Nodes like SGSN-MME, GGSN, PCRF, SGW/PGW
• Understanding of dimensioning guidelines for Packet Core Nodes
• GPRS, WCDMA, LTE Media and Signaling Interfaces (including 3GPP and non-3GPP)
• Strong knowledge of wireless technologies (call flow), related protocols and telecommunication standards like 3GPP
• Strong knowledge of Linux scripting.