Microsoft Exchange OnPrem Expert at M365Connect

Role Overview:

• You will be working for a MSP maintaining about 10 Customers. 50% of your work will be Server Hardening and Upgrades. The other 50% will go towartds Project work as well as Troubleshooting/Ticketing. Most of them are in a Hybrid Configuration. The Focus will be on the OnPrem Part.
• There will be an onboarding phase for about 2 Weeks each day 3 hours. Then we will upscale to 4-6  hours daily and later 8 hours regularly. Working hours will be during USA Timezone while the customer is not from USA, means it is mostly a non-english environment. Google Translate is your friend.
• This role is only for real experts and a deep technical interview will be conducted not only before the job starts but also during the onboarding phase etc.

Key Responsibilities:

• Configure, manage, and maintain Microsoft Exchange servers and associated infrastructure. (Upgrades, Patching, Hardening, Troubleshooting)
• Troubleshoot and resolve Exchange server issues, including mail flow, database, and connectivity problems with Clients
• Proven experience with Edge Servers and E-Mail Security Gateways like EOP, Proofpoint, OPEN Mission Control and others
• Proven experience in e-mail encryption and decryption tools/services like OME, Proofpoint, Totemo (kiteworks), SEPPMail and HIN 
• PowerShell scripting for automation and task automation within Exchange OnPrem and O365.
• Create and maintain documentation and procedures for Exchange server configurations and troubleshooting steps.

Requirements:

• Proven experience (5+ years) as a Microsoft Exchange Server (2013, 2016, 2019) OnPrem Administrator or in a similar role.
• Strong understanding of communication protocols like SMTP, POP3 and IMAP
• Experience with Exchange migrations, upgrades, and patch management as well as Server Hardening
• Excellent problem-solving skills and ability to communicate technical concepts effectively.