Mental Health Support Worker at Synapse Resource Center

Reports to: Ward Manager

Job Summary

• Member of a multidisciplinary team; assists in the provision of safe and empathetic personal care to people who experience mental illness, and who use mental health services, under the guidance of a qualified nurse.

Principal Duties and Responsibilities

• Support the nurses on duty and other clinicians while they carry out their duties
• Receive and implement instructions from the nurses in charge of the wards at all times
• Welcome patients and facilitate a friendly environment to enable them to acclimatize to their new environment
• Ensure the safety of patients and their living environment at all times; ensure patients are never left unattended in the facility or while on external activities
• Physical care of patients: assist when circumstances require, in maintaining personal hygiene - bathing, dressing - feeding, making beds, arranging personal effects, etc.
• Interact with and support patients during therapeutic activities and recreation
• Assist to de-escalate and/or restrain aggressive/violent patients when required
• Supervise the scheduled regular cleaning of patients’ rooms and shared areas during all shifts
• Complete all observation charts and handover checklists promptly and
• conscientiously, with adequate attention to detail
• Ensure that electrical appliances e.g. bulbs, air conditioners, heaters, etc. are switched off when not in use
• Promptly report damages, and supervise repairs and maintenance activities in the facility
• Perform any other duties as assigned by the Nurse or clinicians

Requirements and Experience

• Minimum of ND in Health Related and other Social Science Courses
• Previous work experience in a mental health or general health care facility will be an advantage.
• Compassionate and patient
• Strong-willed, able to solve crises and work in a team
• Interpersonal skills
• Good communication skill
• Meticulous