Medical Sales Representative at LifeBank

Function of the Role

The Medical Sales Representative will be responsible for promoting LifeBank Nigeria and its products to hospitals. She/he will build market positions for LifeBank Nigeria by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Nigeria’s products and services.

Key Responsibilities

• Work with the lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on territorial sales forecasts on weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular area.
• Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned

Educational Qualification

• BSc in Biological and Medical Sciences or Marketing

Experience

• 1-3 years experience in direct sales
• Experience in the medical or Pharma industry is a plus

Skills and Abilities

• Good organisation skills and results driven
• Highly Self motivated
• Highly analytical with a drive for numbers
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, communication and negotiation skills.
• Good written and verbal communication skills
• High proficiency in MS Office Suite
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills