MEAL Coordinator at Unique Care and Support Foundation (CASFOD)

Role Purpose:   

The job holder is responsible for providing oversight MEAL function to design and lead a strong MEAL system. The MEAL system’s objective is to ensure harmonized and aligned data collection and monitoring to inform decision-making, accountability, reporting and learning in a timely and strategic manner. The MEAL Coordinator ensures that the program undertakes routine Continuous Quality Improvement & data quality assessment, has information briefs, regular sharing of Program updates with stakeholders, a mechanism for collecting, tracking and responding to feedback and complaints from Program stakeholders In addition, the job holder ensures that Quality Benchmarks are used during program implementation of activities and puts in place a tailor made documentation strategy for impact stories, reports, and best practices. The staff is responsible for ensuring that Program data on outputs and outcome progress is collected, analyzed and synthesized accurately and in a timely manner. 

Key Responsibilities: 

• Develop and implement monitoring tools for indicator tracking. 
• Develop an operational MEAL plan to monitor and document program progress. 
• Contribute to developing Quality Benchmarks for activities, guiding monitoring and ensuring timely action plan implementation. 
• Enhance the use of digital data management, this may include the use of Kobo and ODK among other programs. 
• Conduct routine data quality assessment and continuous quality improvement to ensure program implementation and report quality. 
• Coordinate the design of participatory program evaluations and assessments. 
• Coordinate and conduct program evaluations. 
• Collaborate to establish and maintain effective Feedback and Response Mechanisms (FRM). 
• Manage complaints and feedback, track response timeliness, and maintain an updated complaints tracker. 
• Foster and develop a culture of learning within CASFOD. 
• Document lessons on innovations, and interventions for stakeholder sharing. 
• Identify research opportunities and coordinate to conduct study. 
• Facilitate documentation of program results, impact, and best practices, ensuring lessons inform programming and advocacy. 

Qualifications and Experience:   

• Minimum of four years’ work experience in monitoring and evaluation working experience (preferably in education/protection-related programs) 
• Knowledge and use of various survey methods for monitoring different programs. 
• Sound written and oral presentation skills. 
• Willingness to travel and work in hard-to-reach areas, occasionally under strenuous conditions. 
• Computer literacy and excellent documentation skills are a must. Microsoft Office, especially Word, spreadsheet (Excel, Stata, Power BI, and QGIS applications). 
• Highly developed interpersonal and communication skills including influencing, negotiation, and coaching.