Marketing and Corporate Communications Officer at SHQ Legal

JOB SUMMARY

• An exceptional networker, communicator, designer, and writer, you will be responsible for the development and execution of the corporate communications and stakeholder engagement strategy and operational plan to engage key external and internal stakeholders in SHQ.
• You will identify and build relationships with key external stakeholders, be their first port of call and define the best ways to communicate with them across all a range of platforms to achieve awareness and build reputation.
• You will also identify and work with key internal stakeholders to identify and deliver communication tools and also graphics designs that will be used for internal use. 

PERSON PROFILE

• The holder of this post will have to demonstrate creativity, flexibility and resilience.
• The incumbent will enjoy working both collaboratively and independently and be calm under pressure, tenacious and possess excellent written and verbal communication skills.
• Digital fluency is crucial in this role as SHQ already has in place a well-developed use of social media and will be leveraging digital marketing and communication strategies to enhance the Company’s reach and promote the firm as the number 1 Legal service provider.

JOB DESCRIPTION

• Works with the Manager to develop and implement plans and program in alignment with the company’s stakeholder relations and communications strategy, including the development of diverse and highly complex media campaigns of special significance to SHQ’s strategic priorities. 
• Provides reports to the Manager on current events, public comments, emerging trends, news developments, or changing/unexpected circumstances in relation to the company’s business, with a view to ensuring proactive risk and reputation management. 
• Anticipates critical communications/public relations issues related to the work of SHQ and contributes to the formulation of the company’s public position and response to such matters.
• Works with internal stakeholders of SHQ’s to ensure company-wide compliance with established communications policies and brand standards in its daily operations. 
• Works with the Manager to support the successful execution of major company events and programs, including planning, budgeting, and evaluation. 
• Authors, designs, edits, and distributes accurate and high-quality graphical content for the company’s publications, including press releases, editorial publications, website and social media copy, blogs, annual reports and speeches. 
• Responds to inquiries from internal and external parties for the purpose of providing information and/or direction.
• Establishes and maintains professional strategic relationships with key stakeholders, including the media, professional organization, relevant businesses.
•  Maintains records of media coverage and submits reports on media trends, public sentiment and established performance metrics for brand monitoring, social media engagement, email marketing and other digital communications activities of the company. 
• Ensures that all customer-facing channels, including the company’s website, social media channels, blogs and third-party site content are accurate and up to date. 
• Oversees that management and execution of the company’s social media strategy, through the delivery, timely scheduling/publication, and monitoring of approved content. 
• Assists with internal communications initiatives as directed, working with colleagues to develop clear, professional and on-brand presentation materials for use at conferences, workshops, web presentations and meetings, 
• Actively seeking out new presentation tools and ways of delivering engaging presentations review/edit presentations and graphics designs to ensure they are consistent with brand guidelines, are clear and of high quality as well as contribute to development and maintenance of a library of standard slides, making them available to all staff.

Behavioral and Technical Competencies

• Communication: Strong oral and written communications, presentation & project management skills. Should also possess good interpersonal and networking skills. 
• Teamwork: Promotes co-operation and commitment within a team to achieve goals and deliverables. Encourages team unity by sharing information or expertise, working together to solve problems, and putting the team success first, a commitment to working with shared leadership and cross-functional teams and demonstrating energy and drive. 
• Adaptability & Flexibility: Adapts to changing business needs, conditions and work responsibilities. Copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change. 
• Attention to Detail: Diligently attends to details and pursues quality in accomplishing tasks. Performs tasks with care; is thorough.
• Ethics & Integrity: Consistent honesty and professionalism in all interactions. Display respect and maintain confidentiality. Avoid situations and actions considered inappropriate or which present a conflict of interest. 
• Results Focused: Display strong analytical skills, with a positive attitude and personal commitment that stimulate innovative thinking to get the results needed. 
• Excellence: Display professionalism and commitment that lead to excellence in all that we do. 
• Self-Management: Manages own time priorities and resources to achieve deliverables. Focuses time and effort on key tasks priorities tasks by importance and deadline. 
• Development and Continual Learning: displays an ongoing commitment to learning and self-improvement. Current awareness in the field of business operations, office administration and records management.

 Academic Qualifications and Experience: 

• BSc in Corporate Communications, Public Relations or Marketing or related field from an accredited university. 
• Three (3) to five (5) years’ experience in a similar position. 
• Working knowledge of fintech and startup practices. 
• Certification in Digital Marketing and SEO would be considered an asset. 
• Demonstrated experience in content creation, WordPress content management, Canva designing and other digital marketing analytics tools. 
• Certification in Project Management would be considered an asset. 
• Excellent knowledge of Microsoft Office suite. 
• Any similar combination of training and experience