Market Operations Specialist at Worldcoin

Key Responsibilities:

• Partner. Create partnerships with third parties to design efficient distribution models and innovative forms of partnerships. Work with the product team to spearhead World ID adoption in the market.
• Build. Build and maintain relationships with Operators across your region. Provide motivation, advice, and support to the Operators in order to ensure optimal performance and hit regional growth goals.
• Audit. Relentlessly ensure quality of the ongoing operations by conducting field visits, spearheading mystery audits and working cross-functionally to spot areas for improvement.
• Strategize. Design and execute local growth strategy by analyzing internal data and market insights and leveraging local opportunities. Conduct market research and run data analysis to inform decision making.
• Collaborate. Work cross-functionally with many teams, including Product and Economics, to ensure that Operators are incentivized properly and users stay engaged and contribute to further growth.
• Expand. Continuously increase the vertical coverage and support regional team in horizontal expansion to the new geographies within Africa.

About You:

• You have 4+ years of relevant experience. You have succeeded in high-performance operations, business development, or sales roles in Nigeria before.
• You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
• You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
• You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with local Orb Operators in the Nigeria and other countries in the region. You know that no two people are the same and are able to mediate and resolve conflicts.
• You’re innovative. You love coming up with solutions to unconventional problems and taking action. 
• You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations.
• You’re based in Lagos, and are ready to travel. You have extensive experience living and working in the Nigeria, but are also able to spend 50-75% of your time on the road to drive growth in your region.