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  • Posted: Jun 21, 2022
    Deadline: Not specified
  • 9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company


    Manager, Wintel

    Job ID: IRC4577

    Job Summary

    • Lead the design, implementation, and maintenance of all Microsoft Infrastructure Software across Business, Service and Resource/Infrastructure capacity development and governance across enterprise systems.

    Principal Functions

    • Assist in the implementation of approved policies and procedures for Microsoft Infrastructure system design, implementation and maintenance.
    • Partner with business leaders, IT service operations team and other relevant stakeholders to identify Microsoft Products in line with Business requirements
    • Responsible for planning of Microsoft Infrastructure systems upgrades and deployment.


    • Provide technical and operational support in management of multiple Microsoft Infrastructure in a highly dynamic business environment and to support business
    • Provide support in the implementation and user acceptance testing of Windows operating systems
    • Assist in the development of a proactive maintenance cycle for Windows operating systems and automate preventive/routine maintenance on systems
    • Perform daily Windows operating system administration, including hardware & software upgrades
    • Maintain backup of the Windows operating system network
    • Ensure optimal performance of all applications running on Windows operating system environment in EMTS through proactive tuning and preventive maintenance
    • Monitor Windows systems performance and recommend adjustments to system parameters to ensure optimum performance and response time
    • Work with the User Support team to provide second level support to the end users and ensure timely resolution of Windows system problems
    • Collaborates with business, information security, database and application development teams to define and design scope for each project
    • Develops and maintains system and project documentation including progress reports of the environment and systems
    • Delivers support/ engineering which includes design, system upgrades, maintenance and enhancements, new implementations and solutions, root cause analysis and resolving performance issues
    • Perform configuration, management and maintenance tasks for the following: Microsoft Windows Server platform, Active Directory, IIS, Microsoft Clustering as well as virtualization technologies.
    • Carry out other duties as instructed by Head of IT Operations.

    Educational Requirements

    • Degree level education with a solid all-round knowledge of IT and its use within a business environment with minimum of 6 years experience
    • Expert in Microsoft Infrastructure Software
    • Excellent knowledge in Microsoft Windows Server platform (configuration, security, debugging crashes or poor performance, understanding of core operating system constructs such as memory, processor and I/O - disk and network)
    • Expert in Microsoft Public (Azure) Cloud
    • Proven professional experience with Virtualization (VMware vSphere & Microsoft Hyper-V)
    • Proven professional experience and understanding of Microsoft Active Directory
    • Good overall knowledge of Microsoft System Center Suite
    • Must be capable of working under pressure in a supportive environment, this will include dealing with escalations from the business, providing feedback and dealing with several projects and problems simultaneously in an effective manner.
    • The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.
    • The ability to communicate with all levels of staff, management and up to senior management level.
    • Solid problem-solving skills.
    • Resilient, confident and tenacious.
    • Good interpersonal skills.
    • Prepared to work extended hours and travel to other sites/regions as required.

    Method of Application

    Interested and qualified? Go to 9Mobile on to apply

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