Manager, Relationship, Public Sector at Stanbic IBTC

Job Description

To assume direct profit and loss accountability for all PORs and the Mobile Sales Channel in the Region by planning, driving and managing the delivery of a multi-product/ multi-channel sales and service strategy across the Region to attract, grow and retain quality business in line with profitability objectives and market potential.

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

Client Coverage

Client Coverage

• 8-10 years
• Previous branch banking experience (e.g. customer service, cash management, customer and account origination, budget management, cost control). Experience in managing a diverse range of people and activities is essential.

Behavioral Competencies:

• Checking Details
• Developing Expertise
• Directing People
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Resolving Conflict
• Showing Composure
• Taking Action
• Team Working

Technical Competencies:

• Client Knowledge
• Coaching and Mentoring Operational Practices
• Customer Acceptance & Review (Consumer Banking)
• Managerial Budgeting
• Operations Risk Management
• Written Communication