Manager, Reconciliations at Outsource Company

The Role: 

• We’re looking for a Manager, Reconciliations to join the Global Operations team to ensure that our payment commitments are delivered on time to our merchants.
• The right candidate for this role will play a critical role in realizing this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts we use for our transactions.

Responsibilities include but are not limited to:

Conduct Reconciliation:

• Lead and oversee the reconciliation process for financial records across all payment methods, including collections and payouts.
• Examine incoming and outgoing funds to ensure accurate recording and processing under organizational standards and procedures.

Discrepancy Identification and Resolution:

• Identify and investigate discrepancies or errors encountered during the reconciliation process.
• Determine the root causes of discrepancies and work collaboratively with relevant teams to resolve them promptly.

Financial Analysis:

• Research and analyze financial data to identify trends, patterns, and potential issues requiring further investigation.
• Utilize analytical tools and methodologies to enhance the accuracy and efficiency of the reconciliation process.

Reporting and Communication:

• Prepare comprehensive reports summarizing the results of reconciliations, highlighting any issues or discrepancies, and recommending corrective actions.
• Effectively communicate findings and recommendations to management and relevant stakeholders.

Cross-Functional Collaboration:

• Collaborate with other teams, including finance, operations, and customer support, to ensure the accuracy and consistency of financial data across all areas of the business.
• Work closely with our partners and internal teams to address issues and optimize reconciliation processes.

Recordkeeping and Documentation:

• Maintain accurate records of all reconciliations performed, ensuring proper documentation and filing for future reference and audit purposes.

Continuous Improvement:

• Identify opportunities for process improvement and efficiency gains within the reconciliation function.
• Implement best practices and recommend enhancements to reconciliation processes and procedures.

Ad Hoc Responsibilities:

• Undertake any other duties or special projects as assigned by management.

Required competency and skillset to be a Waver.

• Bachelor’s degree in Finance, Business Administration, or a related field
• Minimum of 7 years working experience in reconciliations or internal/external auditing
• High attention to detail, well-organized, and excellent analytical skills.
• Deep understanding of payments and knowledge of card scheme operations
• Strong SQL & Excel skills (Macros, Pivot tables, etc.), ability to handle large amounts of data and compile detailed reports highly preferred.
• Strong understanding of financial principles, accounting standards, and reconciliation methodologies.
• Ability to adapt to change quickly and multi-task.
• Fintech and Client engagement experience.
• Ability to work as part of a team and manage projects.

You’ll love this job if you:

• Have an intellectual curiosity about payments and technology.
• Have a high aptitude to quickly understand customer use cases and requirements.
• Have the ability to drive cross-functional teams from ideation to solution.
• Have the ability to manage proactive and reactive tasks effectively.
• Have experience in payment processing, card schemes. card networks like Mastercard and Visa etc.
• Are self-driven, self-starter, extremely passionate, and a goal-getter.
• Are passionate about process improvements.
• Are comfortable managing relationships within every aspect of the organization from senior executives to engineers.
• Embrace the challenge of managing multiple activities simultaneously.
• Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper-growth.