Manager, PSOC at IHS Towers

Job Description

• Lead assigned PSOC personnel and service providers, overseeing all PSOC processes and procedures. 
• Manage schedules and oversee PSOC performance. 
• Lead liaison with Operations, Security and Community teams and other entities as directed. 
• Manage threat intelligence report development and coordinate rapid turnaround requests. 
• Monitor national events in real time for general awareness and issues that could impact operations. 
• Manage execution of actionable insight development and forecasting on geopolitical, security and localized site issues. 
• Monitor responses to security incidents and emergencies. 
• Manage and issue communications regarding regional events with potential to impact company staff and/ or operations.  
• Recognize crisis situations and initiate protective action in accordance with incident management best practices and policies and standard operating procedures. 
• Perform other tasks/ duties as assigned by line manag

Qualifications

• Bachelor's degree or equivalent. Master’s degree (preferred) in Security & Intelligence, Political Science, International Development & Relations or related field. 
• Academic or professional training in political or security analysis ideal. 
• Must have the ability to pass a pre-employment background check. 
• Strong working knowledge of Nigeria’s operating dynamics, including the geopolitical landscape and security environment. 
• +7 years of experience as a Security Operations Centre Manager, Threat Analyst or in Security Operations. 
• +5-7 years of experience in a medium to large enterprise. 
• Strong security and intelligence network across Nigeria a plus. 

Additional Information

Organizational Competencies

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create a positive impact in the communities we serve.