Manager, Power & Fields Operations at Merit Telecoms

Job Description

• To attend client / sites to resolve any power issues and restore system.
• To provide a Remotely diagnose faults from the office via remote access and customer liaison.
• Check electric power system reliability to maximize site’s performance level.
• Contact personnel and departments to resolve all power related issues.
• Support department activities as part of larger power and recovery team.
• Identify maintenance priorities and handle maintenance and Engineering departments repairs.
• Deliver the best advice on ensuring the correct programming of customer systems.
• Maintain standards of Technical Excellence within the dept.
• Maximize Efficiency within the Department.
• Ensure full understanding of Products and Services are cascaded through the organization.
• Embrace Core values along with change and provide constructive ideas for improving service, working methods, and environment.
• Must be able to carry out the installation of systems as and when need to cover for other members of staff.
• Ensure that customer expectations are well managed in projects delivery.
• Ensure that project team roles and responsibilities are clearly understood, agreed to, and executed upon.
• Ensure quality is achieved as planned and agreed with the customer.
• Manage delivery by service partners/third party suppliers and manage the involvement of internal business units.
• Setup and ensure that internal Project Management methodologies, standards, procedures guidelines and tools are applied / incorporated as required.
• Leverage the internal PM resources and tools to improve standardisation and increase efficiencies in all aspects of Power Project and business operations.
• Actively support company's further development of professional services, methods and tools.
• To establish a system of training, and other opportunities for shared learning amongst those delivering projects, at regional and national level.
• Be responsible for the quality and overall integrity of projects.
• Communicate progress with all stakeholders.
• Support business development initiatives and for response to tender/bidding application, proposals and bidding.
• Manage project risks for successful outcome.
• To contribute to strategic planning of the organization.

• A university degree in business administration, commerce, management, industrial technology or industrial engineering.
• A Bachelor's or Master's degree in Operations Management is an added advantage.

• Nigeria Institute of Management Certification is an added advantage.

• Minimum of 2 year’s Operations Management experience in the relevant industry.