Manager, Optical Transmission Operations at T2 (Formerly 9Mobile)

Job No: IRC4130

Job Summary

• Implement an effective framework for the operation and maintenance of all optical transmission links and provide high level support functions on all operational optical transmission equipment.

Principal Functions
Tactical:

• Keep abreast of global and local best practice as it relates to the team/ function's activities.
• Assist in continuously reviewing the unit's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Assist in identifying required resources, personnel to achieve the unit/ function's strategy.
• Establish and manage service levels with key internal and external stakeholders.

Operational:

• Oversee the acceptance and handover of newly built / leased fibre infrastructure / Optical Equipment.
• Ensure that a routine operation and maintenance programme/ procedure is in place for optical transmission links and equipment.
• Manage the monitoring of all optical transmission systems, and ensure prompt repair and restoration of all faulty/down sites/ links
• Manage the performance and availability of Optical transmission services deployed - DWDM backbone / City Metro fibre /Lastmile fibre to VIPs and other mobile operators.
• Manage bandwidth on optical transmission media for optimal performance.
• Monitor and ensure adherence to service level agreements with vendors (interconnect partners, leased line providers etc.)
• Ensure efficient system logs and backup procedures are implemented and fully complied with.
• Provide necessary support towards proper integration of new fixed transmission links.
• Ensure prompt availability of information on all fibre/cable transmission links and equipment.
• Consistently refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements.
• Review recommendations of the internal audit function relating to fixed transmission operations policies, standards, guidelines and operations and take action as required.
• Manage inter-unit functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports of the fibre backbone and metro networks for the attention of the Head, Transmission Operations
• Perform any other duties as assigned by the Head, Transmission Operations

Educational Requirements

• First degree in Engineering or arelated field.
• Six (6) to Eight (8) years workexperience with at least two (2) years in a supervisory role

Experience, Skills & Competencies
Knowledge:

• Optical fiber technologies including DWDM, ASON etc.
• Service Continuity Management, Monitoring and Control
• Network Operations
• Telecommunications & Mobile Network Standards & Specifications

Skills:

• Delegation/ Supervisory/ Analytical thinking
• Communication
• Team building / Mentoring

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus