Manager, IT Program & Portfolio Management at T2 (Formerly 9Mobile)

Job Summary

Manage delivery teams by maintaining oversight of project planning, execution, and monitoring, enforcing adherence to standards, acceptable risk judgement and a business value-driven approach to delivery of business benefits on time within budget and scope 

Roles and Responsibilities

Tactical

• Establish and maintain relationships and communication with key internal and external stakeholders across the organization.
• Provide adequate feedback system on process improvement initiatives which are outcomes of program oversight function.
• Influence resource allocation from all EMTS stakeholders to achieve efficient & timely delivery of project output
• Proactively identify and respond to risks / escalated problems from vendor organizations during implementation to minimize project risks
• Influence EMTS and project delivery organization stakeholders by creating positive relationships through the appropriate channels to manage expectations and agreed objectives
• Manage inter-functional relations to ensure synergy across the various departmental functions to deliver strategic projects
• Promote quality of project delivery process by ensuring compliance to 9mobile quality and test standards

Operational

• Coordinate internal resources and third parties/vendors for the flawless execution of projects to ensure that all projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to track progress and adjust as needed, utilizing industry best practices, techniques, and standards throughout entire project execution
• Directly supervise the planning and execution of all IT projects to ensure delivery of business benefits
• Support the coordination of the IT Program board meetings and follow through with agreed actions.  Review status reports for projects in-flight and make appropriate corrections.  Provide oversight function for all governance reporting
• Responsible for reviewing generated reports to 9mobile corporate PMO, group and other aspect of business
• Enforce compliance for all project changes
• Maintain a central record system and ensure knowledge base for all implementations are maintained for audit and reference purposes
• Perform other duties as assigned by the Head, Program and Portfolio Management

Education and Experience

• First degree in numerate, Technology or Sciences (Engineering, Computer Science, Mathematics);
• Knowledge and experience in managing complex projects/programs
• Project management qualification (eg. PMP, Prince 2, CSM)
• Postgraduate/ professional qualification in a related field and/or demonstrable experience in risk management will be an added advantage
• Six (6) to Eight (8) years relevant work experience in a project driven organization. With at least 3 years in a supervisory position.
• Excellent client-facing and internal communication skills
• Good Communication (Written and Verbal), Presentation skills, and Negotiation skills.
• Strong analytical, organizational, and decision-making skills
• Demonstrable ability to work productively and stay calm under pressure
• Proficiency in the use of Microsoft Excel, PowerPoint and MS Project and/or equivalent tools;
• Working knowledge of Agile Methodology

Other Solutions Life Cycle certifications in IT or Telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework (MOF), Rational Unified Process (RUP), IT Infrastructure Library (ITIL), Solution Development Life Cycle (SDLC) ISO 20000, SIX SIGMA, COBIT or eTOM, IT Governance, IT Audit, IT Architecture and the CMM are optional and of advantage.