Manager, Investigations & Loss Prevention at Flutterwave

The Role: 

• Flutterwave is seeking highly skilled and experienced We are seeking a highly skilled and experienced Manager, Investigations and Loss Prevention to join our dynamic team.
• As the Investigation and Loss Prevention Manager at Flutterwave, you will safeguard our company's assets and reputation by effectively managing investigations into critical incidents, collaborating with law enforcement agencies, and implementing initiatives to prevent fraud.
• You will liaise between Flutterwave and law enforcement, providing evidence and delivering concise updates to our leadership team.
• Additionally, you will work closely with other divisions within the industry to coordinate recovery efforts, share information, and develop strategies to combat fraudulent activities.

Responsibilities include but are not limited to:

Investigation Management:

• Lead and oversee investigations into critical incidents, including law enforcement inquiries, fraud claims, security breaches, and other illicit activities.
• Gather evidence, interview, and analyze data to identify root causes and responsible parties.
• Document findings, maintain accurate records, and prepare detailed reports for internal and external stakeholders.

Law Enforcement Liaison:

• Serve as the primary point of contact between Flutterwave and law enforcement agencies.
• Coordinate with law enforcement officials to provide evidence, facilitate investigations, and support legal proceedings.
• Maintain open communication channels and establish productive relationships with relevant authorities.

Leadership Reporting:

• Provide clear, concise updates to the company's leadership team regarding ongoing investigations, significant findings, and potential risks.
• Present recommendations for corrective actions and risk mitigation strategies to minimize future incidents.

Collaboration and Information Sharing:

• Collaborate with other divisions within the industry to share best practices, exchange information on emerging threats, and coordinate efforts to combat fraud.
• Participate in industry working groups, forums, and initiatives focused on fraud prevention and cybersecurity.

Fraud Prevention Initiatives:

• Develop and implement proactive measures to prevent fraud, including enhancing internal controls, deploying fraud detection technologies, and implementing employee training programs.
• Continuously improve fraud prevention strategies by staying informed on industry trends, regulatory developments, and emerging threats.

Frequent Travel:

• Conduct frequent travel to collaborate with law enforcement agencies and support ongoing case efforts.
• Some travel may require multiple overnight stays to facilitate effective coordination and communication.

Required competency and skillset to be a waver:

• Bachelor's degree in criminology, law enforcement, business administration, or related field. Law enforcement or military background preferred.
• Minimum of 6 years’ experience with fraud detection techniques, forensic methodologies, and legal requirements related to investigations.
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Demonstrated ability to build and maintain effective relationships with law enforcement agencies, regulatory authorities, and industry partners.
• Analytical mindset with the ability to analyze data, identify patterns, and make data-driven decisions.
• Strong leadership skills with the ability to influence and drive change across the organization.
• Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) are highly desirable
• Integrity and a commitment to uphold ethical standards.
• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive information with discretion.
• Adaptability and willingness to learn in a fast-paced environment.
• Always willing to improve knowledge and skills.
• Strong organizational and time-management skills.