Manager Consulting Generalist at Visa Incorporated

• Identify and surface opportunities for client projects and submit for inclusion into plans.
• Design performance solutions to client requirements, striving for innovative and efficient approaches.
• Undertake client projects, including project road mapping, client interviewing analytical review of inputs, structuring of recommendations, report writing.
• Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and Acquisition and Loyalty program health checks.
• Create, develop and maintain models, contribute to IP creation and standardized VCA offerings
• Conceive and brief to the Analytics team projects including segmentation, propensity models, and other intelligent targeting solutions.
• Define scope, understanding clients objectives, framing the problem or opportunity
• Collect and analyze input such as client information, interviews, data, processes, policies, competitive and environmental information
• Synthesize analysis to determine gaps, issues, opportunities
• Identify solutions such as strategies, tactics or programs of activity
• Recommend approaches, providing guidance and at times physically supporting implementation at the client site
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Foster partnership with other internal functional areas, ensuring alignment of opportunities and recommendations particularly with product functionality and availability.
• Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions.
• You will have gained a variety of experience in the payments industry, including card issuing, and be passionate about an aspect that you have gained deeper expertise in, be it loyalty, product, credit risk, operations or another vertical. You will comfortably pivot from strategy development to program execution. Whilst you will work closely with the Director and other team members to frame and deliver client engagements, you will confidently take the lead in client interactions.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• Language skills – English written and verbal skills.
• Minimum 8 years’ experience in consulting to retail banks, retail banking, card issuing
• Consulting experience is important preferred with project management credentials extremely important
• Experience in payment card portfolio management and cardholder marketing
• Understanding of card issuers’ P&L and critical factors
• Strong Excel and PowerPoint skills
• Be very detail oriented, ensuring the highest level of quality/rigor in reports and data analysis
• Confident meeting and workshop facilitation skills
• Excellent project management skills
• Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree preferred
• Willingness to travel (30%)