Mall Supervisor at KyDAL Office Point

Description

• Operations & Maintenance: Monitor common areas to ensure cleanliness, routine maintenance, and proper functioning of facilities like lighting, elevators, and HVAC systems.
• Tenant Relations: Support retail tenants, resolve operational or lease-related issues, and ensure shops comply with mall safety guidelines.
• Staff Management: Supervise security personnel, janitorial crews, and guest service teams. This includes scheduling shifts and providing performance feedback.
• Safety & Security: Enforce health and sanitation codes and respond to emergency situations, acting as the manager-on-duty.
• Customer Service: Address shopper inquiries, mediate complaints, and help facilitate a positive overall mall experience.
• Marketing Support: Assist with the execution of promotional events, marketing campaigns, and seasonal mall activities.