Mall Manager at Domino Stores Limited

Job Brief

• In this position, the Mall Manager will take a lead in reaching goals and objectives related to leasing, housekeeping, productivity, profitability, branding, among other areas.

Responsibilities
The Job holder would be required to carry out the following responsibilities:

• Provide leadership for management and staff of the Mall,
• Account for the leasing (long-term and temporary) of shops in the mall,
• Responsible for the negotiation of contract terms,
• Budgeting and monthly financial analysis and reporting,
• Tenant and public relations, and operational issues; all with the goal of maximizing the asset value of the property,
• Be involved in the development and implementation of the mall marketing program and community public relations,
• Develop an Annual Event Calendar for the Mall.
• Responsible for on site management of Events,
• Enhance the facility ambience,
• Develop and upkeep the Mall identity; ensure adherences to corporate brand guidelines,
• Take steps to improve customer services inside the mall,
• Look out for strategic partnerships to make the mall a more happening place,
• Facility management of infrastructure, traffic and ambience management,
• Write reports on business operations for the executive staff,
• Assist in the personal and professional development of the Facility staff.
• Ensure that all front-line staff expresses authenticity, professionalism and actual concern for the happiness and wellbeing or the customers.

Requirements

• Applicant should have a minimum qualification of B.SC/ HND or an education/experience combination in the areas of marketing, hospitality, business administration, real estate (leasing), property management and/or retail management.
• Understanding of business administration principles is key.
• The MallManager position will require a cognate experience of 5 years and above with extensive experience in managing hotels/ shopping malls, attract record of balancing general duties as well as marketing.
• Good personality and excellent command of English, strong organization, public relations and management skills.