Maintenance Supervisor at JMG

Responsibilities

• Maintain a good working relationship with Company’s clients, ensure their technical requests are efficiently carried out and Company’s technical recommendations are properly communicated.
• Oversee the daily activities of the team leaders and offer them the required directives, support and guidance.
• Monitor the daily maintenance schedule and ensure that all routine, non-routine, inspection, emergency and any other type of job are accurately scheduled without any delay. This includes all part replacements and installations.
• Single out problematic generators, highlighting the difficulties and attach recommended actions.
• Follow up on required parts to ensure prompt repairs. Highlight non-availability/delays in accordance.
• Follow up with inspection for YSA, ATS panel, repair, trade in, new & existing plumbing/diesel tank, installation/commissioning of new gensets & new transformers.
• Compile, analyze and send hourly reports.
• Contact Engineers from site to collect updates.
• Receive complaint calls from clients and act accordingly.
• Ensure 24/7 Team availability to attend to end users’ issues and make sure that all assigned jobs are pursued till completion.
• Provide technical Support when necessary to the Field Engineers.
• Update installation, commissioning and inspection job MRP reports.
• Manage clients, engineers and required resources.
• Prepare documents for warranty issues and make sure the job is completed.
• Check report from EOB to double check gensets that are due for service or not.
• Create SOs and follow up for approval.
• Prepare daily schedule for service, evening and weekend team.
• Preparing daily schedule for EOD.
• Follow up on emergencies that escalate.
• Take up IMS responsibilities such as reporting unsafe act, condition or procedure in the work place, participating in fire or emergency drill at work, participating in incident reporting and investigation when necessary and adherence to Company policies.Minimum RequirementsGraduate Electrical, Mechanical or Electro-Mechanical degree or equivalent.
• Min 7-8 years of experience in maintenance service department in a leading industrial company with a strong experience in Power Supply/Generators industry is a plus.