Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
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As our Logistics Operations Manager, you'll revolutionize how we move products across Nigeria. You'll oversee our entire logistics ecosystem - from warehouses to last-mile delivery - while building processes that scale with Africa's fastest-growing eCommerce company.
What You'll Do
Drive operational excellence - Manage daily logistics operations and optimize for speed, cost, and quality
Innovate at scale - Challenge existing processes and implement solutions for rapid business growth
Enhance customer experience - Create innovative ways to delight our customers through superior logistics
Lead digital transformation - Partner with IT to implement cutting-edge logistics technology
Build strategic partnerships - Manage relationships with 3PL providers and key stakeholders
Own the numbers - Drive P&L performance and hit ambitious KPIs and quality targets
Scale globally - Collaborate with our international team to implement world-class best practices
What You Bring
Proven leadership - 10+ years experience with 2+ years managing large teams in logistics, manufacturing, or consulting
Academic excellence - Master's degree in Engineering, Operations, Supply Chain, or MBA preferred
Tech-savvy - Advanced proficiency in Microsoft Office and Google Workspace
Process expertise - Hands-on experience designing and improving operational processes
People leadership - Full-cycle HR experience: hiring, performance management, career development
Analytical mindset - Strong data analysis skills with results-driven approach
Entrepreneurial spirit - Proactive, independent, yet collaborative team player
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