Logistics Officer at truQ

Job Overview

• We are looking to hire a Logistics Officer to help us drive truQ's B2B acquisition efforts.
• Previous experience in FMCG, logistics or general supply chain space is a plus but not mandatory.

Key Responsibilities

• Source, register, approve, train and onboard partners to the platform to service the different categories of customer segments
• Handle drivers management for the supply chain companies and oversee the day-to-day activities of drivers
• Ensure the registration of all drivers on the platform
• Work with the PSO to manage the day-to-day operations of truQ partners from registration to payment
• Ensure adequate availability of partners (vehicles) to service the different segments of truQ’s customers
• Ensure and enforce partners' conformity with the laid down rules and regulations of the truQ platform.
• Scout for partners in areas/states/cities based on expansion plans and demand on the platform
• Handle and solve issues that will come up during registration, onboarding and in transit.
• Collecting and analyzing data concerning client behaviour to understand changing needs

Requirements

• Minimum HND educational qualification
• Minimum of 2 years cognate experience
• Proven customer service experience.
• Strong interpersonal relationship management skills
• Strong communication skills (written and verbal)
• Ability to identify and solve problems.
• Ability to persuade and negotiate.
• The candidate must reside in Abuja

What we offer

• Health insurance coverage
• Maternity & paternity leave
• 21 working days paid annual leave
• Flexible work culture, largely remote
• Compensation and commission package
• Exposure to a growing tech company with a clear career path, and presence in other Nigerian cities and at least 8 African countries by 2025.

Recruitment Process

• Assessment/Case study
• Call with People Ops team & Growth lead
• Call with the founders