Logistics Manager at AmorServ

Job Summary

• The Logistics Manager will play a crucial role in managing and optimizing logistics operations remotely.
• This role is responsible for overseeing the end-to-end logistics process, ensuring the efficient and cost-effective movement of goods.
• The Logistics Manager will lead a team of logistics professionals, develop and implement strategic initiatives, and ensure that all operations align with the company's high standards of safety, reliability, and customer satisfaction.

Key Responsibilities:

Logistics Strategy Development:

• Develop and implement logistics strategies that align with the company's commitment to safety, efficiency, and sustainability.
• Collaborate with senior management to ensure logistics strategies support overall business objectives.
• Identify opportunities for process improvements and cost savings across the logistics network.

Transportation Management:

• Oversee and manage transportation operations, including route planning, fleet management, and carrier coordination.
• Ensure that all shipments are delivered on time, within budget, and according to customer specifications.
• Utilize real-time tracking systems to monitor shipments and provide customers with accurate updates.

Team Leadership and Development:

• Lead, mentor, and develop a remote team of logistics professionals, ensuring effective collaboration and high performance.
• Set clear performance expectations, provide regular feedback, and conduct performance reviews.
• Foster a culture of safety, reliability, and continuous improvement within the logistics team.

Sustainability and Compliance:

• Implement eco-friendly practices and fuel-efficient technologies to reduce the environmental impact of logistics operations.
• Ensure compliance with all relevant transportation regulations, including safety standards and environmental regulations.
• Develop and enforce safety protocols to safeguard drivers, cargo, and the public.

Customer Relationship Management:

• Collaborate with the sales and customer service teams to ensure that customer requirements are met and exceeded.
• Address logistics-related customer issues promptly and effectively, maintaining high levels of customer satisfaction.
• Communicate with customers regarding delivery schedules, delays, and any logistics-related concerns.

Warehouse and Inventory Management:

• Oversee warehouse operations, including the storage, handling, and distribution of goods.
• Implement inventory control systems to maintain optimal stock levels and reduce waste.
• Optimize warehouse layout and processes to maximize efficiency and reduce costs.

Cost Control and Budget Management:

• Develop and manage the logistics budget, including transportation, warehousing, and inventory costs.
• Monitor logistics costs and implement cost-saving initiatives without compromising service quality.
• Prepare and present regular financial reports on logistics operations to the CEO.

Technology and Process Optimization:

• Evaluate and implement logistics technology solutions, such as Transportation Management Systems (TMS) and Warehouse Management Systems (WMS), to enhance efficiency and accuracy.
• Continuously review and improve logistics processes to increase productivity and reduce costs.
• Stay informed about industry trends and emerging technologies that could benefit the company's logistics operations.

Reporting and Performance Monitoring:

• Develop and track key performance indicators (KPIs) for logistics operations, such as on-time delivery, order accuracy, and fleet efficiency.
• Prepare and present regular reports on logistics performance, including analysis of trends and recommendations for improvement.
• Use data-driven insights to make informed decisions and improve logistics efficiency.

Qualifications:

• Education: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. A Masters degree or professional certification (e.g., Certified Supply Chain Professional - CSCP) is a plus.
• Experience: Minimum of 5-7 years of experience in logistics management, preferably within the trucking or transportation industry, with at least 3 years in a leadership position.
• Technical Skills: Proficient in logistics and inventory management software (e.g., SAP, Oracle, TMS, WMS). Strong analytical skills and experience with data analysis tools (e.g., Excel, Power BI).
• Leadership Skills: Proven ability to lead, mentor, and develop a remote team. Strong decision-making, problem-solving, and conflict resolution skills.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with team members, suppliers, and customers.
• Organizational Skills: Highly organized, with strong attention to detail and the ability to manage multiple priorities and deadlines.
• Compliance Knowledge: Thorough understanding of transportation regulations, safety standards, and environmental regulations.
• Adaptability: Ability to work in a fast-paced environment and adapt to changing business needs.