Logistics Executive at Pacific International Lines (PTE) Ltd

Key Responsibilities

Logistics Operations & Shipment Management

• Manage end-to-end shipment processes for both import and export cargo
• Coordinate Sea freight, road transportation, and cross-border logistics operations
• Monitor shipment progress and ensure timely delivery of cargo
• Resolve operational challenges and ensure service continuity

Customs Clearance & Documentation

• Coordinate customs clearance procedures and ensure compliance with regulatory requirements
• Prepare, review, and manage shipping and logistics documentation accurately
• Ensure all import and export activities comply with government regulations and company policies

Customer & Stakeholder Management

• Liaise effectively with shipping lines, transporters, customs authorities, warehouse operators, and clients
• Provide timely shipment updates and operational support to customers
• Ensure high levels of customer satisfaction by addressing concerns and resolving escalated issues promptly

Warehousing & Supply Chain Coordination

• Coordinate warehousing activities and inventory movement where applicable
• Work closely with internal and external stakeholders to ensure seamless cargo handling and storage operations
• Support continuous improvement initiatives to enhance operational efficiency

Business Development & Client Growth

• Identify and secure new customers to support business growth objectives
• Build and maintain strong relationships with existing clients
• Support sales initiatives through customer engagement and solution-based logistics offerings

Compliance & Operational Excellence

• Ensure adherence to logistics procedures, safety standards, and regulatory requirements
• Maintain accuracy of shipment records and operational reports
• Contribute to process improvements that enhance productivity and service quality

Must Have

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Minimum of 3 years' relevant experience in logistics, freight forwarding operations, and sales
• Strong knowledge of import and export regulations, customs clearance procedures, and logistics operations
• Understanding of warehousing operations and cargo management processes
• Excellent communication, coordination, and stakeholder management skills
• Proficiency in Microsoft Office applications and logistics management systems