Logistics Bike Courier at Riders For Health

Role Overview

• As a Logistics Courier specialising in waybills, your primary responsibility is to manage the sending and receiving of waybills for the organisation.
• You ensure timely, accurate, and secure handling of these critical documents while coordinating with internal teams and external partners.
• Your role is essential to maintaining smooth operations and upholding the organisation’s standards for efficiency and professionalism.

Your Key Duties

• Waybill Handling: Collect, prepare, and send waybills to designated recipients, ensuring all details are accurate and complete.
• Delivery and Pickup: Transport waybills and related documents to and from clients, vendors, or other stakeholders, following strict timelines.
• Tracking and Documentation: Update internal systems with the status of sent and received waybills, keeping detailed and accurate records of all transactions.
• Team Coordination: Work closely with all departments to ensure all waybills are sent as due.
• Compliance: Follow organisational policies, industry regulations, and confidentiality protocols when handling waybills.
• Professional Communication: Interact with clients and partners courteously to confirm deliveries, answer questions, or resolve issues related to waybills.
• Equipment Care: Keep assigned delivery vehicles or equipment in good condition, reporting any maintenance needs immediately.

Expectations and Requirements

Skills and Abilities:

• Strong organisational and time-management skills to handle multiple deliveries and deadlines.
• Keen attention to detail to ensure accuracy in all waybill documentation.
• Clear and professional communication for interactions with team members and external contacts.
• Maintain a valid driver’s license and a clean driving record.
• Physical Demands: Be prepared to lift and carry packages up to 25 lbs and perform tasks requiring moderate physical activity.
• Knowledge: Understand local routes and geography to optimise delivery schedules and work independently with minimal supervision.
• Flexibility: Be ready to handle urgent deliveries or occasional overtime as needed.

Work Environment:

• You will split your time between indoor tasks (e.g., preparing documents and updating systems) and outdoor activities (e.g., making deliveries).
• Expect to work in varying weather conditions and adapt to time-sensitive demands.

Support and Resources:

• You will have access to necessary tools, including delivery vehicles, tracking software, and support from the logistics team.
• Any issues with vehicles or equipment should be reported to your supervisor immediately for resolution.

Commitment to Excellence:

• Your role as a Logistics Courier is vital to the organisation’s operations.
• By maintaining accuracy, timeliness, and professionalism in handling waybills, you contribute directly to our success and reputation.
• If you have questions about your responsibilities or need clarification, reach out to your supervisor or the logistics department.
• This document is intended to guide you in your role and ensure alignment with organisational goals.

Security and Confidentiality:

• The nature of the business undertaken by this company is extremely confidential.
• During your employment and at all times thereafter, you will undertake not to disclose to any individual or third party any matter relating to the company.
• Note that if the company has reason to believe that the issue of security and confidentiality has been compromised, this will be deemed as gross misconduct.
• You will be required to comply with all such rules and regulations as Riders for Health may frame from time to time.

Safety and Precautions:

• You will be responsible for safekeeping and return in good condition and order of all Riders’ properties (motorbikes, riding gears, etc.) which may be in your use, custody, or charge.