Loan Collection Officer at Pennylender Limited

Job Responsibilites

• Collections Officers are responsible for managing the collection of outstanding debts from clients and customers
• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.

Job Qualifications

• They should include these common skills and qualifications:
• Bachelor’s Degree in Accounting, Business Management, or a similar field.
• 2-5 years previous experience working as a Collections Officer.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.