Letting Officer at You Centred Consulting

Job Descriptions

• Managing the allocation and letting of empty properties in order to minimize turnaround times, and ensuring the Housing Management Team let properties promptly
• Coordinating the administration of mutual exchanges within legal frameworks, the transfer list, under-occupation, assignments, successions and name changes.
• Producing reports, PIs and information on void performance, transfers and mutual exchanges for the Housing Manager, Senior Management Team and Local Authorities and Government Departments
• Responsible for managing current and pending voids and lettings for both new and re-lets including advertising properties, tracking void and applicant progression and contributing to the successful handover of new schemes, to ensure KPIs are met
• Timely assessment, co-ordination and processing of mutual exchanges, transfers, and under-occupancy moves, ensuring targets are met and performance reported on
• Administration and verification of assignments, successions and name changes Co-ordinate and liaise with Housing Management, including Income collection, Tenancy and Estate, Housing Options and Repairs teams ensuring consistency of service and setting relevant deadlines to achieve targets and KPIs
• Ensure properties are let in accordance with nomination agreements, local lettings plan, the Council’s transfer and allocations policies, and that applicants meet eligibility criteria, are correctly verified, and that consideration is given to the property’s attributes
• Identify and provide the correct information for the lettings processes, including affordable rent eligibility and suitability, rent and service charge information, and appropriate applicant and tenancy documentation
• Liaison with the void contractors and utility providers, to include raising of void works orders ensuring turnaround of service delivery within the agreed KPIs and letting standard

Requirements

• First degree (HND/Bsc.)  Business, Engineering, or equivalent professional level experience
• 4-8years of experience in facilities maintenance or equivalent related functions
• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
• Must be a well-organized, detail and customer (internal and external) oriented self-starter
• Strong procurement and negotiation skills