Learning, Knowledge Management, and Strategic Communications Regional Officer at Panagora Group

Purpose

• The Learning, Knowledge Management, and Strategic Communications Regional Officer captures, documents and shares ongoing activities in assigned region.

Principal Duties And Responsibilities

• Responsible for knowledge capture, management, and sharing to support the implementation of the GHSC-PSM strategic KMC plan for assigned regions.
• Work closely with state and local government officials to keep them informed of GHSC-PSM Nigeria and ensure information, lessons learned, best practices, and other appropriate knowledge flows properly.
• Coordinate with KMC focal persons and Regional Directors at the regions to promote and ensure internal and external communications processes, protocols, and needs are met.
• Report KMC activities and regional requests to the Learning and Strategic Communication Manager to support administrative and strategic reporting and knowledge sharing needs and priorities.
• Organize and maintain knowledge management resources such as trackers, tools, templates, visual assets (including photographs, video, icons, illustrations, and information graphics) on an approved shared platform and ensure staff know how to access and utilize these resources.
• Plan and facilitate workshops and learning activities such as brown bags and learn bites to increase stakeholders awareness and use of relevant information to support data-driven decision making, project learning, and adaptive management.
• Participate in face-to-face meetings, conference calls, and other relationship management activities with project partners and stakeholders to facilitate knowledge capture, analysis, sharing, and learning.
• Develop innovative ways to share project learning such as creating newsletters, posters, factsheets, and briefs and hosting share fairs, marketplaces, world cafes, webinars, peer learning sessions.
• Cultivate relationships and collaborate with State and regional partner organizations in their knowledge contributions to GHSC-PSM.
• Promote and facilitate partner engagement in country-level, project-level, and global communities of practice.
• Carry out additional responsibilities as may be assigned.

Requirements Qualifications

• Bachelor’s or Master’s degree in Communications, Knowledge Management, Public Health, International Development, or related field.
• Minimum of 3 years of experience KMC; experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
• Thorough understanding of KMC theory and practice; experience with and understanding of USAID’s collaborating, learning, and adapting principles and practices strongly preferred.
• Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts (writing samples will be requested).
• Experience facilitating formal and informal learning events, including brown bags, learn bites, workshops, and training to socialize, support, and sustain knowledge management activities.
• Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
• Ability to work independently and in teams in a multi-cultural context.
• Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of GHSC-PSM staff, partners, and other stakeholders.
• Demonstrate good judgment, leadership, versatility, and integrity.
• Excellent computer skills in software including Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs, and webinar platforms (e.g., Adobe Connect, WebEx, Skype for Business).

Benefits

Level of Effort and Location

• This long-term position will be based in Lagos, Lagos State with intermittent travel throughout the program’s target regions (Region III&IV) as needed.