Learning/HC Administrator at Old Mutual Plc

Job Description

This role is responsible for performing general human capital Administration, providing process and client support and is individually accountable for achieving results through own efforts. This role will assist with delivery, design, development and assessment of learning interventions.

Descriptor

• An Administrator with an adequate level of skill and knowledge in Learning & Development.
• Assists with the design and implementation of learning interventions.
• Customises and/or updates existing learning material based on business needs.
• Assists with Learning Assessments.
• Reports on the strengths and shortcomings of the learning events.
• Assists with the improvement of learning Interventions when and if required.
• Performs general learning administration.
• Resolves queries about process issues relating to Learning practices.
• Provides process support on HR issues as part of a segment/business unit Learning team, or a centralised Learning area.
• Deals with personal and sensitive information that necessitates confidentiality at all times.

KEY RESULT AREAS:

Learning Delivery:

• Conducts knowledge/skills assessment for each learning intervention, including formative and summative assessments.
• Ensures all related learning data is captured.
• Ensures all processes related to Learning interventions are completed.
• Manages and reports on all learning data.

Data Analysis:

• Compile HC data and metrics from the human resource information system (HRIS)
• Work extensively with data and gather essential insights that drive business administration decisions
• Prepare reports of data results and present finding to the team
• working with cutting-edge technological tools to provide thorough data analysis and assisting senior HR professionals in crucial decision-making

Human Capital Administration:

• Resolves queries about process issues relating to Human capital practices.
• Performs general Human capital and learning administration.
• Deals with personal and sensitive information that necessitates confidentiality at all times

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of three (3) months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Learning Effectiveness:

• Analyses trends related to learning evaluation, effectiveness and quality of the learning intervention.
• Reports on the strengths and shortcomings of the learning interventions and recommends improvements.
• Provides stakeholder feedback or reports on learning intervention as required.

Learning Design:

• Assists with training needs analysis for specified areas.
• Assist with the development and/or adaptation of existing learning material.
• Obtains quality approval for learning material prior to formal implementation.

Qualifications and Experience

• A first degree or its equivalent
• Excellent communication skills (verbal and written)
• Interpersonal and time management skills
• Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook)
• HR related study or experience of 1 to 2 years is an added advantage