Lead Senior Healthcare Technology UX/UI Product Designer at eMedicStore

Job Overview:

• As a Lead Senior Healthcare Technology UX/UI Product Designer at eMedic Technologies Inc, you will play a crucial role in shaping the user experience and interface design of our healthcare platform.
• Your expertise will contribute to creating a user-friendly, efficient, and visually appealing digital environment that enhances the accessibility and usability of healthcare products and services for our customers.

Responsibilities and Duties:

• Lead the design and development of user-centered interfaces for healthcare-related digital products and services while understanding user personas, including patients, pharmacists, and doctors, to design tailored experiences.
• Collaborate with cross-functional teams to gather user requirements, conduct user research, and define design objectives, conducting user research and usability testing to iterate on design decisions.
• Create wireframes, prototypes, and mockups to visualize and communicate design concepts, producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Conduct usability testing and gather feedback to iterate and refine design solutions, continuously gathering feedback and iterating for a better user experience.
• Ensure consistency in design elements and maintain a cohesive visual identity across the platform, adhering to style standards on typography and graphic design.
• Optimize user flows and information architecture to enhance the overall user experience, developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Stay updated on industry trends and best practices in healthcare UX/UI design, staying updated with industry trends, competitor products, and emerging technologies.
• Work closely with product managers and developers to ensure the successful implementation of design solutions, collaborating with developers to ensure design vision is realized in the final product.
• Incorporate accessibility and compliance standards to ensure an inclusive user experience, adhering to style standards on fonts, colors, and images.
• Provide guidance and mentorship to junior designers, fostering a culture of design excellence, mentoring junior designers, promoting design thinking and best practices.
• Collaborate with stakeholders to align design strategies with business objectives, presenting user experience flow and project decisions to all levels of leadership; and negotiating product feature trade-offs and impact on the product development lifecycle with Engineering and Product Management.
• Contribute to the continuous improvement of the platform's design processes and methodologies, seeking opportunities for design improvements and conceptualizing innovative solutions.
• Participate in design critiques and peer reviews to maintain high design quality, translating user feedback into design solutions.
• Communicate design decisions effectively and justify design choices to stakeholders, advocating for users and championing the importance of design in product development.
• Manage design projects and timelines to meet project milestones, prioritizing and managing multiple projects, adhering to strict timelines.
• Create and maintain a design system to streamline design consistency and efficiency, developing and maintaining a design system for scalability.
• Conduct user interface audits and recommend improvements based on industry benchmarks, working cross-functionally to incorporate feedback and deliver revisions promptly.
• Lead efforts to gather user feedback and insights for ongoing design enhancements, presenting and defending design decisions to teams and key stakeholders.
• Work with front-end developers to ensure pixel-perfect implementation of designs, ensuring the platform's responsiveness and optimized experience across devices.
• Analyze user metrics and feedback to iterate and improve the user experience continually, advocating for users, championing the importance of design in product development.

Qualifications and Skills:

• Bachelor's degree in Psychology, Life or Medical Sciences, Information Technology or a related field (Master's or PhD preferred).
• Minimum of 8 years of experience in UX/UI design, with a strong portfolio showcasing healthcare-related projects.
• Proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or similar.
• In-depth knowledge of user-centered design principles and methodologies.
• Strong understanding of accessibility and compliance standards in healthcare design.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to conduct user research, usability testing, and gather actionable insights.
• Experience with responsive and mobile design to ensure cross-platform compatibility.
• Familiarity with Agile development processes and the ability to adapt design workflows accordingly.
• Knowledge of healthcare industry trends and regulations is a plus.

KPIs (Key Performance Indicators):

• User Satisfaction (measured through surveys and user feedback).
• Conversion Rate Improvement.
• Task Success Rate.
• Usability Testing Results (improvement over time).
• Design Delivery Timeliness.
• Design Consistency and Compliance.
• User Engagement Metrics (e.g., session duration, bounce rate).
• Successful Implementation of Design Solutions.
• Contribution to Product Roadmap.
• Mentorship and Collaboration with Team Members.

Key Competencies:

• User-Centered Design, Prototyping, Usability Testing, Information Architecture, Visual Design, Accessibility Standards, Cross-Functional Collaboration, Design Leadership, Agile Methodology, Healthcare Industry Knowledge.