Lead, Operational Risk Assurance at Workforce Group

We are seeking to recruit a Lead for operational risk assurance for our client. The ideal candidate is responsible for facilitating the embedding of an operational risk assurance model in the Group’s three lines of defence through best-in-class operational assurance practices. (S)he will support the Group in delivering value and achieving business objectives in a controlled environment through effective operational assurance activities and oversight. The candidate will also be involved in the management of data on operational risk incidents and losses to ensure timely reporting and diligent action from risk owners to mitigate risks. Additionally, (S)he will perform reviews of operational risk assessments, new or change initiatives, introduction of new products, services, or systems, and identify potential risks, providing risk mitigating control recommendations.

Educational Qualification/Professional Qualification

• Bachelor’s degree in Risk Management / Finance / Management Information Systems / Business Administration with strong grasp over statistical tools and techniques.
• Minimum 10 years’ experience in Banking / Financial Services / Payments Industry / Risk Management.
• Exposure to Banking Operations, Payments, Card Operations, Merchant Acquiring Operations with reasonable experience in process management, MIS and data analysis.
• Good understanding of international standards e.g. International Organization for Standardization ‘ISO’ and Committee of Sponsoring Organizations of the Tredway Commission 'COSO’.
• Strong communication, negotiation, presentation and report writing skills.
• Pro-active and self-starter who can work with limited supervision.
• Good understanding of Operational Risk Tools such as RCSA / KRI / Loss Data Management
• Strong interpersonal skills used within a team environment.
• Resource with expert knowledge on spreadsheet who has hands on experience with short cut formulas and macros.
• Strong communication, analytical skills and strong organization skills.
• Able to lead the investigations internally and take ownership of the issue until closure.
• Customer focused and should be able to work under pressure and should have an easy-going attitude and self-motivated.