Lead, IT Operations at Bullion Technology Solutions Limited

Responsibilities

• Overseeing the daily operations of IT departments, ensuring that systems, services, and infrastructure work reliably and securely.
• Implementing and managing IT infrastructure, including networks, servers, databases, and cloud computing systems.
• Leading IT projects, including the design and deployment of new IT systems and services.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Ensuring that IT systems comply with industry standards and regulations.
• Managing IT service providers and vendors for services such as internet, cloud computing, and hardware maintenance.
• Developing and implementing IT policies and best practice guides for the organization.
• Creating and maintaining documentation for IT systems, procedures, and IT inventory.
• Providing direction and support for IT solutions that enhance mission-critical business operations.
• Managing IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
• Developing strategic plans and setting timelines for evaluation, development, and deployment of all technical, web, and mobile services.
• Identifying opportunities for team training and skills advancement to keep up with rapidly changing technology.